Club Policies

Important information regarding our clubs

Revised 04/15/2026

We have designed the following childcare policy to provide a healthy, safe, and secure environment for all children and staff. We reserve the right to terminate or suspend childcare privileges for failure to follow these policies.

  • We welcome children ages six (6) weeks to eleven (11) years old.
  • All children must be on the parent’s/guardian’s membership.
  • Children older than 11 years cannot be dropped off at childcare but they are allowed to participate in group fitness classes and access some parts of our facilities with direct supervision. For more information, please read the Youth Policy below.
  • Child Care is limited to two (2) hours per day per child. This is a total for all locations. You do not get two (2) hours at every location.
  • Parents/guardians must remain in the building while children are using the daycare. If you are exercising outside, please keep your phone on you.
  • This is not a full-fledged daycare. We ask that you bring your children clean and fed. We do, however, provide snacks and water. Labelled water bottles and packaged outside snacks are welcome. No nuts or nut-based products. If your child is suffering from allergies, please let our childcare staff know ahead of time.
  • Children must be fully clothed and must wear socks. We do not allow shoes in the childcare.
  • Children must wear diapers if they are not potty trained.
  • If your child suffers from separation anxiety and cannot be calmed within 15 minutes, the parent must return to the childcare and pick up their child. We will try again another day. 
  • If your child is intentionally or repetitively destroying Fitness Central property, you will be charged for the damages. The Childcare Manager will provide receipts, if necessary.
  • Please do not bring sick children into childcare. Doing so intentionally may result in loss of childcare privileges.
  • Fitness Central is not responsible for lost, stolen or broken items.

In the case of widespread illness from either employees or children, a decision will be made to close childcare for an extended period of time to deep clean and disinfect. Parent’s/guardians will be notified via text message.

In the case of inclement weather, a text message regarding closing and re-opening will be sent as well.

Please make sure that our childcare staff has your cell number updated in our system.

Fitness Central is striving to be an exclusive fitness club. As a result, each membership (individual, couple, family or corporate/trade) is limited to five (5) guest passes per year. All guests must be over the age of 18. If a guest is under the age of 18, a parent/guardian will need to be present and sign a waiver. All guests are required to sign a waiver, provide identification (if requested) and take a picture for our records. Fitness Central reserves the right to reject a guest if there is a reasonable or non-arbitrary reason for rejecting the guest.

Guests, including guests accompanying a member, 3-day trial guests and day/week/month pass holders, are not allowed to drop off their children at Childcare. The member who is bringing in a guest can use more of their guest passes to allow children to use our facilities. Day/week/month pass holders cannot drop off their children. 3-day trial guests are not allowed to bring in their children.

Guests not accompanying a member may purchase day, week or month passes. For more information and pricing, please visit our Membership page.

All children must be listed on the family’s membership to use Fitness Central facilities and amenities, including Child Care and the Swimming Pool at Fitness Central East. Please let Member Services know if you are bringing in your children. The Member Services team will need to scan them in. Before using our facility or amenities, please read this Youth Policy thoroughly as failure to comply may result in loss of membership.
 
Below you will find a breakdown of areas and amenities your children have access to:
 
6 Weeks – 11 Years
  • Child Care
  • Fitness Central East Swimming Pool (with direct supervision)
  • Locker Room/Changing Areas (with direct supervision)
  • Restrooms (with direct supervision)

12 Years – 15 Years
  • Group Fitness Training (GFT) Room (with direct supervision)
  • Multipurpose Room/Yoga Studio (with direct supervision)
  • Cycle Studio (with direct supervision)
  • Group Fitness Classes (with direct supervision)
  • Weight Room/Fitness Floor (with direct supervision)
  • Cardio Equipment (with direct supervision)
  • Fitness Central East Swimming Pool (with direct supervision)
  • Locker Room/Changing Areas (with direct supervision)
  • Sauna, Steam Room, Hot Tub, Cold Plunge (with direct supervision)
  • Restrooms (no supervision)

16 Years & Older
  • Group Fitness Training (GFT) Room (no supervision)
  • Multipurpose Room/Yoga Studio (no supervision)
  • Cycle Studio (no supervision)
  • Group Fitness Classes (no supervision)
  • Weight Room/Fitness Floor (no supervision)
  • Cardio Equipment (no supervision)
  • Fitness Central East Swimming Pool (no supervision)
  • Locker Room/Changing Areas (no supervision)
  • Sauna, Steam Room, Hot Tub, Cold Plunge (no supervision)
  • Restrooms (no supervision)

Please note that we are strictly enforcing these policies to keep our little members safe and ensure that everyone else can enjoy their time at Fitness Central.
  • Direct supervision means that you will need to stay with your children. Your children cannot be on the opposite side of the room you are in or in a completely different area of the facility.
  • If a child, regardless of age, is not following Fitness Central policies, we may revoke their (and/or the family’s) membership privileges.
  • If a child is participating in a group fitness class but not following the instructor’s instructions, we may ask the parent/guardian and child to leave. A group fitness class is not a substitute for Child Care.

If you are interested in reserving a swim lane at Fitness Central East, please reserve your lane online or call the front desk. We have a 15-minute grace period. If you do not show up within the grace period, we will give you lane to another member.

If you did not reserve a lane, you are not guaranteed that you can use the pool lane.

Our open swim area does not require a reservation. Open swim is reserved for Aqua Fitness classes. Please see class schedule for class times and plan accordingly.

Children under the age of 16 cannot be at the pool unsupervised. Please see Youth policy.

Water dumbbells and boards are for class-use only. They are not for personal use.

Please do not reserve lounge chairs with towels. Our facilities team will remove them.

If you move a lounge chair, please return it to its original position when you leave.

Towels are only to be used during your visit. Do not store towels in your locker. Failure to comply will result in a $50 fine. Multiple offenses may result in loss of membership.

Black towels are used for classes, working out, and general exercising. Failure to comply will result in a $50 fine. Multiple offenses may result in loss of membership.

Green towels are used inside the locker rooms only. Do not use them to exercise or use them at the pool. Failure to comply will result in a $50 fine. Multiple offenses may result in loss of membership.

Black & White towels are for pool-use only. Do not take them into the locker rooms or use them to exercise. Failure to comply will result in a $50 fine. Multiple offenses may result in loss of membership.

Throwing away towels will result in a $50 fine for the first offense, $200 for the second offense, and loss of membership for the third offense.

Stealing towels (intentionally, not accidentally walking out with them) will result in a $200 fine and loss of membership. No exceptions.

These policies may seem harsh but they were put in place to ensure that we can provide a consistent experience.

Shoes are not allowed. The dirt damages the wood. Failure to comply will result a $25 fine.

Shaving is not allowed. It’s a biohazard. Failure to comply will result in $50 fine and/or loss of membership.

No exercising/stretching in the sauna.

Do not wring out your clothes in the sauna.

Do not dry your clothes in the sauna.

Do not touch or set drinks/clothes/other items on or near the sauna heater.

Shaving is not allowed. It’s a biohazard. Failure to comply will result in $50 fine and/or loss of membership.

No exercising/stretching in the steam room.

Please keep the door shut.

Shower before use.

Shaving is not allowed. It’s a biohazard. Failure to comply will result in $50 fine and/or loss of membership.

Turn the jets off when you are finished.

Please keep the door shut.

Shower before each use. Failure to comply will result in a $25 cleaning fee.

Shaving is not allowed. It’s a biohazard. Failure to comply will result in $50 fine and/or loss of membership.

Do not adjust the temperature or any other settings. Failure to comply will result in a $50 fee + any repair costs.

Please cover the cold plunge when you are done.

Follow all posted instructions.

Follow all posted rules and instructions.

Treat all members and staff with respect. Failure to do so will result in loss of membership. No exceptions.

No recording in the locker rooms. Failure to comply will result in loss of membership.

Shaving your body is prohibited. Please only shave your face/head. Failure to comply will result in a $50 fee.

Follow all posted instructions.